Last updated: [06/01/2025]
Digital service
We provide digital license processing, not physical goods.
Before submission to a state
Cancel within 30 minutes of payment: 100% refund minus non-refundable payment fees, if processing has not started.
After submission to a state
Many state fees are non-refundable. If we have already submitted your application, refunds are limited to our service fee only, and only when the issue is our error.
Approved licenses
Once a license is issued/approved, the order is non-refundable.
Denials and mistakes
If a state denies due to ineligibility or incorrect customer data, state fees are not refundable.
If the denial is caused by our processing error, we will reprocess at no charge or refund our service fee.
Duplicate orders
Report duplicates within 24 hours. If not yet submitted, we void one order and refund fully. If submitted, only unsubmitted portions are refundable.
Processing delays
Delays caused by state systems or verification do not qualify for refunds unless we have not acted within our stated handling window of [e.g., 24 hours].
Chargebacks
Please contact us first. Unauthorized chargebacks may be disputed and could result in account restriction.
How to request a refund
Email info@globalfishinglicense.com with: order number, full name, state, reason, and any supporting documents. We respond within 2 business days.
Refund method and timing
Approved refunds are issued to the original payment method within 5–10 business days, depending on the processor/bank.
Contact
[Global Fishing License], [1550 Market St, Suite 300
Denver, CO 80202, USA], [info@globalfishinglicense.com].